Thursday, June 6, 2013

BusinessObjects Error message

There are many types of error messages in BusinessObjects Enterprise and other Business Objects products that are misleading. Misleading in a way that when you read the error message you start searching at the wrong place for an solution.

One example of such an error message in Crystal Reports is: "The report could not be opened from BusinessObjects Enterprise.", "Possibly the report is on a different BusinessObjects Enterprise system than the one you are currently logged onto. If the problem persists, please contact your administrator.".



It also depends which version of Crystal Reports you are using. The error message above is for version 11, 11.5 and 12. If you are using version 10 you get another error message. That message is much better at describing the cause of the error.

The cause for this error message was that the user lacked a security permission for Crystal Reports report objects. Not that obvious when you study the error message, or what do you think?!?

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